SHIPPING

Please note that shipping time stated below does not include processing time. Order processing time usually takes 1-3 business days.

Please ensure that your shipping address is entered correctly during checkout. We are unable to provide any refunds if your order gets sent to a wrong address due to incorrect shipping address given. SaltyCacti will not be held responsible for any lost/stolen packages once it has been shipped.

Shipping estimates below are provided by our delivery partners and can vary depending on shipping destinations and external factors not limited to weather conditions, postal strike, customs clearance etc. SaltyCacti cannot be held responsible for unforeseen delays caused by conditions that are beyond our control.

RETURNS


Kindly read through our returns and refund policy. When you make a purchase on SaltyCacti, you are agreeing to the following:

Any items purchased in full priced and not listed under “non-returnable items” can be returned for store credit or cash refund. 

Items that are non-returnable include:
- swimwear, intimates, bodysuit
- women's accessories
- sale items (includes items purchased using discount codes except for first time registration codes)
- items which are no longer in their original packaging.

Return requests have to meet the conditions below in order to be refunded:
- product must be in its original condition: unused, undamaged, unwashed, not stained, all tags intact
- product must not appear to have been used or worn (smell of perfume, deodorant or tan, make-up stains)

We currently do not accept exchanges.

Please note that SaltyCacti will not be responsible for any lost or damaged returned parcels during transit.