Copy of SHIPPING
Please ensure that your shipping address is entered correctly during checkout. We are unable to provide any refunds if your order gets sent to a wrong address due to incorrect shipping address given. Salty Cacti will not be held responsible for any lost/stolen packages once it has been shipped.
Our warehouse do not ship on Saturdays, Sundays and public holidays. We currently only offer Standard Shipping for all orders. Please note that shipping time stated below does not include processing time. Order processing time usually takes 1-3 business days.
Shipping estimates below are provided by our delivery partners and can vary depending on shipping destinations and external factors not limited to weather conditions, postal strike, customs clearance etc. Salty Cacti cannot be held responsible for unforeseen delays caused by conditions that are beyond our control.
USA & CANADA SHIPPING| COUNTRY | ORDER VALUE | SHIPPING COST | DELIVERY TIME |
| USA |
Above $75 Below $75 |
FREE $ 7.99 |
UPS Standard Shipping 3-5 Business Days* |
| CANADA |
Above $100 Below $100 |
FREE $ 9.99 |
Standard Shipping 5-7 Business Days* |
UNITED KINGDOM AND EUROPE
| UNITED KINGDOM | Above $180 Below $180 |
FREE $ 12.99 |
Express Shipping 5-7 Business Days* |
| EUROPE | Above $180 Below $180 |
FREE $ 18.99 |
Express Shipping 6-8 Business Days* |
ASIA PACIFIC
| AUSTRALIA |
Above $100 Below $100 |
FREE $ 9.99 |
Express Shipping 4-6 Business Days* |
| NEW ZEALAND |
Above $150 Below $150 |
FREE $ 16.99 |
Express Shipping 7-9 Business Days* |
| SINGAPORE |
Above $100 Below $100 |
FREE $ 12.99 |
Express Shipping 4-6 Business Days* |
| MALAYSIA |
Above $100 Below $100 |
FREE $ 12.99 |
Express Shipping 4-6 Business Days* |
| HONG KONG |
Above $150 Below $150 |
FREE $ 12.99 |
Express Shipping 6-8 Business Days* |
| JAPAN |
Above $150 Below $150 |
FREE $ 12.99 |
Express Shipping 6-8 Business Days* |
| SOUTH KOREA |
Above $150 Below $150 |
FREE $ 12.99 |
Express Shipping 6-8 Business Days* |
| TAIWAN |
Above $150 Below $150 |
FREE $ 12.99 |
Express Shipping 4-6 Business Days* |
| THAILAND |
Above $150 Below $150 |
FREE $ 12.99 |
Express Shipping 6-8 Business Days* |
CUSTOM & DUTY CHARGES
Note that deliveries to some countries may incur custom/duty/import charges or taxes. The rate and amount vary depending on the value of the parcel, type of items, where they are from etc. Since different countries have different import laws, it is important that you are aware of the duties that apply in your country. Salty Cacti is not responsible for these charges and delay or non-delivery arising from custom officials holding the parcel. All applicable customs and import duties or taxes are the responsibility of the customer in order for your package to clear customs, though it is not always the case that your parcel will incur customs and import duties or taxes. Note that if you decide not to pay the custom/duty/import charges, you will not be refunded for your order.
END OF YEAR SHIPPING TIMES (CHRISTMAS & NYE PERIOD)
Note that end-of-year sale is one of the the busiest season not just for Salty Cacti, but also postal networks worldwide and so delays in shipping, tracking information, and delivery may occur. Our shipping partners cannot guarantee pre-Christmas delivery during this high volume period. The information on this page is for estimations only and Salty Cacti cannot be held responsible for parcels that do not arrive before Christmas.